Here are a few letters we have received from our customers....
Alan - Flackwell Heath
Loft Ladders Direct provided a cost effective, fast and high qualitiy service and I would not hesitate to reccomend them. We had a particulalry difficult requirement to replace our hatch with a larger one. Space was at a premium given our preferred location and they went the extra mile to ensure that it was feasible and worked. A great job, well done!"
Best regards, Alan
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Mr and Mrs B – Aylesbury Bucks
“On looking to have a new loft ladder installed, we were personally recommended to use the services of Loft Ladders Direct to fulfil our requirements, whom we proceeded to use. Following the installation, both my wife and I can appreciate as to why we were recommended to use Loft Ladders Direct as we received nothing but an outstanding level of customer service from start through to finish not to mention professional workmanship. We were initially contacted by Dave to arrange a suitable date and time for the installation. We were delighted to hear that Dave could install the ladder later that week, we were also extremely impressed with his detailed knowledge of loft ladders in general and felt reassured when Dave explained clearly as to what would be carried out with the duration of the installation. On the agreed installation date, Dave arrived promptly and proceeded with the job in hand. I was very impressed with the consideration to my home with all cutting of wood being carried out on the driveway to avoid any unnecessary mess and dust. Even after the job was complete Dave tidied up and removed all mess from my property.
We are delighted with the job Loft Ladders Direct has made of installing our new ladder and would like to take this opportunity to thank Dave once again for all his work not to mention his friendly, professional manner. We will be definitely recommending Loft Ladders Direct to our friends and neighbours! “
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Mr & Mrs H - Hertfordshire
We are very pleased indeed with our loft ladder. It is very sturdy and feels very safe. Fitting took less than an hour and all in all it was a very simple process. Thank you.
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Mr & Mrs P - Amersham Bucks
“Loft Ladders Direct installed a new loft ladder for us. The work included cutting out a new opening to the loft together with fitting the necessary hatch opening and trap door.
The work was done efficiently at the agreed time and price. No mess was made. My wife and I are delighted with the installation.”
Once again, many thanks for coming along and fitting our loft ladder today. After 10years trying to find a solution, I’m delighted with the result!
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Simon Stocks Kidlington, Oxfordshire
Unlike many of his competitors who I spoke to, Dave took the time to visit our house and undertake a thorough investigation before quoting. He was then able to fit us in at a week's notice which was great. He arrived at the agreed time and got straight to work. We were having a new hatch and ladder fitted, plus the loft boarded but there was minimal disruption caused and very little clearing up required.
The job was done quickly but thoroughly with a great quality of workmanship. Again, unlike some of his competitors who fit standard sized loft hatches, Dave makes his hatch surrounds from scratch using wood as opposed to using pre-formed uPVC units, allowing more flexibility in the installation. I have no hesitation in recommending Dave's work - he offers good value and good quality.
All the best and thanks again - it's already made a massive difference to us and your hard work is much appreciated!
Cheers
Simon Stocks
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Bianca - Oxon
David, we are very pleased with the installation of our loft ladder. Many thanks for sorting so quickly.
Bianca
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Mr & Mrs Harvell – Hertfordshire
Dear Mr Pile
Thank you for making our loft more accessible ( and for straighting the light )
with a very clean and tidy job
Thankyou
Sincerely Mr & Mrs Harvell
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Mr & Mrs G - Great Missenden
Just to confirm that I have today transferred the amount shown on your invoice to your account at Santander. Please let me know if you do not receive it.
You were more than welcome to the coffee, and if thanks are due, it is to you for the enthusiasm with which you approached a difficult installation and the workmanship you demonstrated in the installation. We may not need more loft ladders ourselves but we shall recommend you to anyone else who needs your services.
