Dave, Just thought I’d drop you a line to say thank you.
“Your service is professional and efficient, seemingly a rare thing in the modern world.
I deal with national companies that perform like the Chuckle Brothers compared to you.
I now have one very happy customer”
“You were more than welcome to the coffee, and if thanks are due, it is to you for the enthusiasm with which you approached a difficult installation and the workmanship you demonstrated in the installation. We may not need more loft ladders ourselves but we shall recommend you to anyone else who needs your services”.
Mr & Mrs G, Great Missenden, Bucks
No problem at all, I’m actually thoroughly impressed by the swift resolution – the colour of one’s mustard is very much down to customer service in this context – anyone can sell stuff, but this kind of situation is the true test!
Adam - Birmingham
We just wanted to say thank you for your service and providing us with a solution to our ladder problem.
We asked a local company to repair our broken loft ladder but were told that the parts were no longer available and quoted us almost £300 for a replacement ladder, with a strong recommendation to upgrade at a cost of nearly £800.
Thanks to you we were able to repair the broken hinge runner and have a spare in case it happens again in the future.